Terms of service

 

OVERVIEW

Welcome to Webike China. The terms "we", "us" and "our" refer to Webike China. Webike China operates this online store and website, including all related information, content, features, tools, products and services provided through the website (collectively, the "Services").

The following terms and conditions, together with any policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute these Terms of Service ("Terms").

Please read these Terms of Service carefully before using our Services or placing an order. By accessing, browsing, or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use or access the Services.

These Terms apply to purchases made through the Webike China online store unless otherwise agreed in writing.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your country or jurisdiction of residence.

You may be required to provide certain information when creating an account or placing an order, including your name, email address, billing information, payment information, and shipping address.

You agree that all information you provide is accurate, current, and complete, and that you will update such information when necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

We reserve the right to suspend or terminate accounts, or refuse service, where we reasonably believe that an account or order involves fraudulent, abusive, unlawful, or unauthorized activity.

SECTION 2 - PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to provide accurate product descriptions, specifications, images, dimensions, weights, compatibility information, and other product information on our website.

However, product appearance, color, packaging, specifications, and other details may vary slightly from images or descriptions displayed online.

Product information, availability, specifications, pricing, and other information may be updated or changed without prior notice.

We reserve the right to discontinue products, limit quantities, or restrict the availability of products to particular persons, geographic regions, or jurisdictions where permitted by applicable law.

Motorcycle Compatibility

Many products sold through our Services are designed for specific motorcycle models, model years, specifications, or configurations.

Customers are responsible for confirming that a product is suitable for their motorcycle before placing an order.

Please carefully review the product page, including the applicable motorcycle model, model year, specifications, dimensions, and other compatibility information.

If you are unsure whether a product is compatible with your motorcycle, please contact us before placing your order.

Webike China is not responsible for compatibility issues resulting from incorrect information provided by the customer, including incorrect motorcycle model, year, specification, or configuration, except where otherwise required by applicable law.

SECTION 3 - ORDERS

When you place an order through our Store, you are submitting an offer to purchase the products in your order.

An order is not considered accepted until Webike China confirms the order.

We reserve the right to refuse, cancel, or limit an order for reasons including, but not limited to:

  • Product availability

  • Pricing or product information errors

  • Shipping restrictions

  • Payment or fraud concerns

  • Incorrect customer information

  • Geographic or legal restrictions

  • Suspected unauthorized resale or other prohibited activity

If we cancel or modify an order after payment has been made, we will notify you and refund any amount paid for the cancelled portion of the order.

Please review your order carefully before completing your purchase. Once an order has been processed or shipped, we may be unable to accommodate cancellation requests.

Returns and refunds are handled in accordance with our Return & Refund Policy.

SECTION 4 - PRICES, PAYMENT AND TAXES

Prices displayed on our website are shown in the currency indicated at checkout.

Prices, discounts, promotions, and product availability may change without prior notice. The price charged for an order will be the price displayed at the time the order is placed, unless an obvious pricing error has occurred.

Unless otherwise stated at checkout, product prices may not include applicable taxes, customs duties, import duties, VAT, brokerage fees, handling fees, or other charges imposed by the destination country or local authorities.

Customers are responsible for any applicable taxes, duties, customs charges, or other fees that may be imposed in connection with the importation of products, except where such charges are expressly included in the purchase price or shipping service.

You agree to provide accurate and complete payment information and confirm that you are authorized to use the payment method provided.

We reserve the right to refuse or cancel transactions where payment information cannot be verified or where fraudulent or unauthorized activity is suspected.

SECTION 5 - SHIPPING AND DELIVERY

Orders are shipped from locations designated by Webike China using available international shipping services.

Estimated delivery times are provided for reference only and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including:

  • Shipping carrier delays

  • Customs processing

  • Import procedures

  • Weather

  • Natural disasters

  • Strikes

  • Transportation disruptions

  • Incorrect or incomplete shipping information

  • Events beyond our reasonable control

Customers are responsible for providing an accurate and complete delivery address.

Additional charges or delays resulting from an incorrect or incomplete address may be the responsibility of the customer.

For further information, please refer to our Shipping Policy.

To the extent permitted by applicable law, Webike China is not responsible for delays caused by shipping carriers, customs authorities, or other events beyond our reasonable control.

SECTION 6 - INSTALLATION, USE AND SAFETY

Many products sold through our Store are motorcycle parts or accessories that may require professional installation.

Customers are responsible for ensuring that products are installed correctly and used in accordance with the manufacturer's instructions, applicable laws, and safety requirements.

If you are not qualified to install a particular product, we recommend having the product installed by a qualified professional.

Webike China is not responsible, to the extent permitted by applicable law, for damage, injury, loss, or other consequences resulting from:

  • Improper installation

  • Incorrect installation

  • Modification or alteration of a product

  • Misuse or abuse

  • Use contrary to the manufacturer's instructions

  • Use on a motorcycle or application for which the product is not intended

  • Failure to follow applicable safety requirements

Customers should inspect products before installation. If a product appears damaged, defective, or incorrect, please contact us before installing or using the product.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

SECTION 7 - WARRANTIES

Certain products may be covered by a manufacturer's warranty or other applicable warranty.

Where a manufacturer's warranty applies, the warranty is subject to the manufacturer's terms, conditions, exclusions, and procedures.

Webike China does not provide any additional warranty unless expressly stated on the applicable product page, order documentation, or other written communication from Webike China.

Nothing in these Terms limits any statutory warranty or consumer protection rights that cannot legally be excluded or limited in the customer's jurisdiction.

SECTION 8 - RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

Unless otherwise required by applicable law, eligible customer-requested returns must be requested within the applicable return period and the product must be unused, uninstalled, unmodified, and undamaged.

Products that have been installed, mounted, used, modified, or damaged may not be eligible for return.

Customers are responsible for return shipping costs for returns caused by a change of mind, incorrect product selection, incorrect motorcycle model or specification selection, or other reasons not attributable to Webike China.

Where an item is defective, damaged in transit, or incorrectly supplied by Webike China, we will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy and applicable law.

Please review our Return & Refund Policy before placing an order.

SECTION 9 - INTELLECTUAL PROPERTY

All content and materials available through our Services, including but not limited to trademarks, logos, text, product information, photographs, graphics, videos, audio, designs, layouts, and other materials, are owned by Webike China, its affiliates, licensors, or other respective rights holders and are protected by applicable intellectual property laws.

You may access and use the Services for personal, non-commercial purposes.

You may not reproduce, copy, modify, distribute, publish, transmit, sell, license, or otherwise exploit any content from our Services without prior written permission from the applicable rights holder, except where permitted by applicable law.

Webike, Webike China, and related names, logos, designs, and marks may be trademarks of Webike China, its affiliates, or their respective licensors.

All other trademarks and brand names appearing on the Services belong to their respective owners.

SECTION 10 - THIRD-PARTY SERVICES AND LINKS

Our Services may use or provide access to third-party services, applications, payment providers, shipping providers, or other third-party functionality.

We are not responsible for the availability, performance, content, or policies of third-party services that we do not control.

Our website may also contain links to third-party websites. Such links are provided for convenience and do not constitute an endorsement by Webike China.

Your use of third-party websites and services is subject to the terms and policies of those third parties.

SECTION 11 - RELATIONSHIP WITH SHOPIFY

Our online Store is powered by Shopify, which provides the e-commerce platform used to operate our Store.

However, purchases made through the Store are transactions between you and Webike China.

Shopify is not responsible for products sold by Webike China or for the fulfillment of orders placed through our Store, except as otherwise required under applicable law.

SECTION 12 - PRIVACY

Your use of our Services is also subject to our Privacy Policy.

By using our Services, you acknowledge that information provided to us may be processed by Webike China, Shopify, payment providers, shipping providers, and other service providers as necessary to operate the Store, process payments, fulfill orders, provide customer support, and comply with applicable laws.

Please refer to our Privacy Policy for more information about how personal information is collected, used, stored, and shared.

SECTION 13 - FEEDBACK AND REVIEWS

If you submit reviews, comments, photographs, suggestions, or other content to us, you represent that you have the right to provide such content and that it does not violate the rights of any third party or applicable law.

By submitting content to us, you grant Webike China a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute that content in connection with operating and promoting our Services, subject to applicable law.

We reserve the right to remove or refuse content that we reasonably believe is unlawful, misleading, abusive, offensive, fraudulent, or otherwise inappropriate.

SECTION 14 - ERRORS AND INACCURACIES

From time to time, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, shipping charges, or other information.

We reserve the right to correct such errors and update information at any time.

Where permitted by applicable law, we may cancel or modify an order affected by an obvious error and will provide an appropriate refund for any amount paid for the cancelled portion of the order.

SECTION 15 - PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to:

  • Violate any applicable law or regulation

  • Provide false or misleading information

  • Engage in fraudulent transactions

  • Attempt to gain unauthorized access to our Services

  • Interfere with the operation or security of our website

  • Introduce viruses, malware, or other harmful code

  • Copy, scrape, reproduce, or systematically collect content from our Services without authorization

  • Misuse our trademarks or intellectual property

  • Impersonate another person or entity

  • Use our Services for any unlawful or fraudulent purpose

We reserve the right to suspend or terminate access to our Services where we reasonably believe that these Terms have been violated.

SECTION 16 - TERMINATION

We may suspend or terminate your access to our Services where permitted by applicable law, including where we reasonably believe that you have violated these Terms or engaged in fraudulent, abusive, or unlawful activity.

Termination will not affect rights or obligations that arose before termination.

Any provisions that by their nature should survive termination, including intellectual property, warranties, limitations of liability, indemnification, and governing law provisions, will continue to apply.

SECTION 17 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, information provided through our Services is provided for general informational purposes.

We make reasonable efforts to ensure that product information is accurate and current, but we do not guarantee that all information will always be complete, accurate, current, or free from errors.

Except as expressly provided by Webike China or required by applicable law, our Services are provided on an "as available" basis.

We do not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.

Nothing in these Terms excludes or limits any warranty, consumer protection right, or other legal right that cannot legally be excluded or limited.

SECTION 18 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Webike China, its affiliates, officers, directors, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, data, or other similar losses arising from your use of the Services or products purchased through the Services.

To the fullest extent permitted by applicable law, Webike China's total liability arising from an order or product purchased through the Services will not exceed the amount actually paid by you for the specific product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for certain personal injury, fraud, or other matters where such exclusion or limitation is prohibited by applicable law.

SECTION 19 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Webike China, its affiliates, officers, directors, employees, agents, contractors, service providers, and licensors from claims, losses, liabilities, damages, and reasonable expenses arising from your:

  1. Violation of these Terms;

  2. Violation of applicable law or the rights of a third party; or

  3. Misuse of the Services or products purchased through the Services.

This section does not apply to the extent that the claim results from Webike China's own negligence, misconduct, or other circumstances where indemnification cannot legally be required.

SECTION 20 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will remain in full force and effect.

SECTION 21 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

These Terms, together with the policies and documents referenced herein, constitute the entire agreement between you and Webike China concerning your use of the Services and purchases made through the Store, except where otherwise required by applicable law.

SECTION 22 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

Webike China may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction.

SECTION 23 - GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws applicable to Webike China, without regard to conflict-of-law principles.

Any dispute arising from these Terms or a transaction with Webike China shall be subject to the jurisdiction of the competent courts applicable to Webike China, except where mandatory consumer protection laws provide otherwise.

Nothing in this section limits any mandatory rights a consumer may have under the laws of their country or region.

SECTION 24 - CHANGES TO THESE TERMS

We may update or modify these Terms from time to time.

The latest version will be posted on this page with the effective date updated accordingly.

Where required by applicable law, we will provide notice of material changes.

Your continued use of our Services after updated Terms have been posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Webike China
Email: support@webike-china.com

Business Address:
[INSERT BUSINESS ADDRESS]

Business Phone:
[INSERT BUSINESS PHONE NUMBER]

Business Registration Number:
[INSERT BUSINESS REGISTRATION NUMBER]

VAT Number:
[INSERT VAT NUMBER]