Terms of service

Last Updated: October 28, 2026

OVERVIEW

Welcome to Webike China. In these Terms of Service, “Webike China,” “we,” “us,” and “our” refer to the business operating this online store.

Webike China operates this online store and website, including all related information, content, features, tools, products, and services provided through the website (collectively, the “Services”).

These Terms of Service (“Terms”), together with the policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy, govern your access to and use of the Services and purchases made through our online store.

Please read these Terms carefully before accessing our website or placing an order. By accessing or using the Services, you agree to these Terms to the extent permitted by applicable law. If you do not agree to these Terms, please do not use the Services.

SECTION 1 — ACCESS AND ACCOUNT

By using our Services, you represent that you are legally permitted to enter into a binding agreement under the laws applicable to you. If you are a minor under applicable law, you may use the Services only with the involvement and consent of a parent or legal guardian where required.

You may be required to provide information when creating an account or placing an order, including your name, email address, billing information, payment information, and shipping address.

You agree to provide accurate, current, and complete information and to update it when necessary.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account, except to the extent that applicable law provides otherwise.

We may suspend or terminate accounts, or refuse service, where we reasonably believe that an account or order involves fraud, abuse, unlawful activity, or unauthorized access, subject to applicable law.

SECTION 2 — PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to provide accurate product descriptions, specifications, images, dimensions, weights, compatibility information, prices, and availability information.

Product appearance, color, packaging, and other details may vary slightly from images or descriptions displayed online. Product information may be updated when necessary to reflect changes or corrections.

We reserve the right to discontinue products, limit quantities, or restrict product availability to particular persons, geographic regions, or jurisdictions where permitted by applicable law.

Motorcycle Compatibility

Many products sold through our Services are designed for specific motorcycle models, model years, specifications, or configurations.

Before placing an order, customers should review the product page carefully, including the applicable motorcycle model, model year, specifications, dimensions, installation requirements, and other compatibility information.

If you are unsure whether a product is compatible with your motorcycle, please contact us before placing your order.

Customers are responsible for providing accurate motorcycle information and selecting products suitable for their intended application. We are not responsible for compatibility issues caused by incorrect or incomplete information supplied by the customer, except where otherwise required by applicable law.

Where compatibility information supplied by us is inaccurate, or a product is incorrectly described, your rights will be governed by our Return & Refund Policy and applicable law.

SECTION 3 — ORDERS

When you place an order through our online store, you submit an offer to purchase the products in your order.

An automated order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted. Unless otherwise stated at checkout, an order is accepted when we confirm acceptance or otherwise notify you that the order has been accepted.

We may refuse, cancel, or limit an order where permitted by applicable law for reasons including:

  • Product unavailability.

  • Obvious pricing or product information errors.

  • Shipping restrictions or delivery limitations.

  • Payment verification or suspected fraudulent activity.

  • Incorrect or incomplete customer information.

  • Geographic, regulatory, or other legal restrictions.

  • Suspected unauthorized resale or other prohibited activity.

If we cancel an order after payment has been received, we will notify you and refund amounts paid for the cancelled products or order, as applicable. Any refund will be processed in accordance with our Return & Refund Policy and applicable payment-provider procedures.

Please review your order carefully before completing your purchase. Once an order has been processed or shipped, cancellation may no longer be possible.

Returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy and applicable law.

SECTION 4 — PRICES, PAYMENT, AND TAXES

Prices displayed on our website are shown in the currency indicated on the website or at checkout. The final amount charged may depend on the currency, payment method, and other terms disclosed during checkout.

Prices, discounts, promotions, and product availability may change without prior notice. Changes do not affect an order that has already been accepted, except where a correction or other action is permitted by applicable law.

Unless expressly stated at checkout, product prices may not include applicable sales taxes, value-added tax (VAT), customs duties, import taxes, brokerage fees, handling fees, or other charges imposed by the destination country or local authorities.

Customers are responsible for import duties, taxes, customs charges, and other fees associated with importing products, except where such charges are expressly included in the purchase price or shipping service, or where applicable law requires otherwise.

Before completing a purchase, customers should review the applicable shipping and tax information and determine whether additional charges may be payable upon importation.

You agree to provide accurate and complete payment information and confirm that you are authorized to use the payment method provided.

We may refuse or cancel transactions where payment cannot be verified or where we reasonably suspect fraud or unauthorized activity, subject to applicable law.

SECTION 5 — SHIPPING AND DELIVERY

Orders are shipped using the international shipping services offered or designated by Webike China.

Available shipping methods, shipping charges, estimated delivery times, tracking availability, and destination restrictions are described in our Shipping Policy or displayed during checkout, as applicable.

Estimated delivery times are provided for reference and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by factors outside our reasonable control, including:

  • Shipping carrier delays.

  • Customs clearance and import procedures.

  • Weather, natural disasters, strikes, or transportation disruptions.

  • Incorrect or incomplete shipping information.

  • Regulatory inspections or other events beyond our reasonable control.

Customers are responsible for providing an accurate and complete delivery address. Additional charges or delays resulting from incorrect or incomplete address information may be the customer's responsibility where permitted by applicable law.

Customers should review our Shipping Policy for information about shipping methods, delivery estimates, tracking, customs procedures, and the handling of delayed, lost, or damaged shipments.

To the extent permitted by applicable law, we are not responsible for delays caused by shipping carriers, customs authorities, or other events beyond our reasonable control. This provision does not exclude any responsibility that applicable law requires us to retain.

SECTION 6 — INSTALLATION, USE, AND SAFETY

Many products sold through our store are motorcycle parts or accessories that may require professional installation.

Customers are responsible for ensuring that products are installed and used in accordance with the manufacturer's instructions, applicable laws, and relevant safety requirements.

If you are not qualified to install a particular product, we recommend having it installed by a qualified professional.

To the extent permitted by applicable law, we are not responsible for damage, injury, loss, or other consequences caused by:

  • Improper or incorrect installation.

  • Unauthorized modification or alteration of a product.

  • Misuse or abuse.

  • Use contrary to the manufacturer's instructions.

  • Use on a motorcycle or application for which the product is not intended.

  • Failure to follow applicable safety requirements.

Customers should inspect products before installation or use. If a product appears damaged, defective, or incorrect, please contact us before installing or using it.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

SECTION 7 — WARRANTIES

Certain products may be covered by a manufacturer's warranty or another applicable warranty. Where a manufacturer's warranty applies, its scope, conditions, exclusions, duration, and claim procedures are determined by the relevant warranty documentation.

Any additional commercial warranty expressly offered by Webike China will be described in the applicable product information or written documentation.

Nothing in these Terms excludes, restricts, or modifies any statutory warranty, consumer guarantee, or other right that cannot legally be excluded or limited under applicable law.

For warranty assistance, please contact us using the contact information provided on our website.

SECTION 8 — RETURNS AND REFUNDS

Returns, exchanges, and refunds are governed by our Return & Refund Policy, which should be read together with these Terms.

Unless otherwise required by applicable law or expressly stated in our Return & Refund Policy, eligible customer-requested returns must be requested within the applicable return period. Products must generally be unused, uninstalled, unmodified, and undamaged, and must include the required packaging and accessories.

Products that have been installed, mounted, used, modified, or damaged may not be eligible for a change-of-mind return, except where otherwise required by applicable law or our stated policy.

Where permitted by applicable law and our Return & Refund Policy, customers may be responsible for return shipping costs for returns caused by a change of mind, incorrect product selection, incorrect motorcycle model or specification selection, or other reasons not attributable to Webike China.

If a product is defective, damaged in transit, materially inconsistent with its description, or incorrectly supplied by us, please contact us promptly with your order number and relevant details. We will review the issue and provide an appropriate solution in accordance with our Return & Refund Policy and applicable law.

Please review the Return & Refund Policy before placing an order. If there is any inconsistency between these Terms and a mandatory consumer right, the mandatory right will prevail.

SECTION 9 — INTELLECTUAL PROPERTY

Unless otherwise indicated, content and materials available through our Services, including text, product descriptions, photographs, graphics, videos, audio, designs, layouts, and other materials, are owned by Webike China, its affiliates, licensors, or other respective rights holders and are protected by applicable intellectual property laws.

You may access and use the Services for personal, non-commercial purposes, subject to these Terms and applicable law.

Except where permitted by applicable law or with prior written authorization from the applicable rights holder, you may not reproduce, copy, modify, distribute, publish, transmit, sell, license, or otherwise exploit content from our Services.

Webike China and related names, logos, designs, and marks may be trademarks of Webike China, its affiliates, or their respective licensors.

All other trademarks, product names, and brand names appearing on the Services belong to their respective owners. Their appearance on our website does not necessarily imply sponsorship, affiliation, or endorsement.

SECTION 10 — THIRD-PARTY SERVICES AND LINKS

Our Services may use or provide access to third-party services, applications, payment providers, shipping providers, and other third-party functionality.

Third-party services are subject to their own terms and policies. To the extent permitted by applicable law, we are not responsible for the availability, performance, content, or policies of third-party services that we do not control.

Our website may contain links to third-party websites for convenience. Such links do not necessarily constitute an endorsement by Webike China.

Your use of third-party websites and services is subject to the applicable terms and policies of those third parties.

SECTION 11 — RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our store.

Purchases made through our store are transactions between you and Webike China, unless expressly stated otherwise.

Shopify provides the platform on which our store operates. It is not the seller of products offered by Webike China and is not responsible for the products we sell or for our fulfillment obligations, except to the extent required by applicable law or expressly stated in the relevant Shopify terms.

SECTION 12 — PRIVACY

Your use of our Services is also subject to our Privacy Policy.

Information you provide may be collected, used, stored, or shared by Webike China, Shopify, payment providers, shipping providers, and other service providers as reasonably necessary to operate the store, process payments, fulfill orders, provide customer support, prevent fraud, and comply with applicable laws.

Please refer to our Privacy Policy for details about the personal information we collect, how we use it, the parties with whom it may be shared, applicable retention practices, and any rights available to you under applicable privacy laws.

SECTION 13 — FEEDBACK AND REVIEWS

If you submit reviews, comments, photographs, suggestions, or other content to us, you represent that you have the necessary rights to provide that content and that it does not violate the rights of any third party or applicable law.

You retain ownership of content you submit. To the extent permitted by applicable law, you grant Webike China a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute that content in connection with operating, improving, and promoting our Services.

This license does not permit uses that would violate applicable law or any non-waivable rights you may have.

We may remove or refuse content that we reasonably believe is unlawful, misleading, fraudulent, abusive, or otherwise inappropriate, subject to applicable law.

SECTION 14 — ERRORS AND INACCURACIES

Information on our Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, shipping charges, or other information.

We reserve the right to correct errors and update information when necessary.

If an obvious error affects an order, we may contact you to explain the issue and discuss an appropriate resolution. Where permitted by applicable law, we may cancel or modify an affected order and refund amounts paid for cancelled products or orders.

Nothing in this section permits us to disregard an order or obligation where applicable law requires otherwise.

SECTION 15 — PROHIBITED USES

You may use our Services only for lawful purposes. You agree not to:

  • Violate applicable laws or regulations.

  • Provide false or misleading information.

  • Engage in fraudulent transactions or payment activity.

  • Attempt to gain unauthorized access to our Services or related systems.

  • Interfere with the operation, availability, or security of our website.

  • Introduce viruses, malware, or other harmful code.

  • Copy, scrape, reproduce, or systematically collect content from our Services without authorization, except where permitted by applicable law.

  • Misuse our trademarks or other intellectual property.

  • Impersonate another person or entity.

  • Use our Services for unlawful, fraudulent, or deceptive purposes.

We may restrict or suspend access where we reasonably believe that these Terms have been violated, subject to applicable law.

SECTION 16 — SUSPENSION AND TERMINATION

We may suspend or terminate access to our Services where permitted by applicable law, including where we reasonably believe that a user has violated these Terms or engaged in fraudulent, abusive, or unlawful activity.

Where appropriate and legally required, we will provide notice or an opportunity to resolve the issue before taking action.

Termination does not affect rights or obligations that arose before termination. Provisions that by their nature should continue to apply after termination will remain effective to the extent permitted by applicable law.

SECTION 17 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, information provided through our Services is intended for general informational purposes.

We make reasonable efforts to ensure that product information is accurate and current, but we do not guarantee that all information will always be complete, accurate, current, or free from errors.

Except for commitments expressly made by Webike China and rights that cannot legally be excluded or limited, the Services are provided on an “as available” basis.

We do not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.

Nothing in this section excludes or limits any warranty, consumer protection right, or other legal right that cannot legally be excluded or limited.

SECTION 18 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Webike China and its affiliates, officers, directors, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, or data, arising from the use of the Services or products purchased through the Services.

To the fullest extent permitted by applicable law, and subject to any liability that cannot legally be excluded or limited, the total liability of Webike China arising from a particular order or product will not exceed the amount paid for the product or order giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability that cannot legally be excluded for fraud, certain personal injury, or other non-excludable matters.

SECTION 19 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Webike China and its affiliates, officers, directors, employees, agents, contractors, service providers, and licensors against third-party claims, losses, liabilities, damages, and reasonable expenses arising directly from:

  1. Your material violation of these Terms.

  2. Your violation of applicable law or the rights of a third party.

  3. Your unlawful or unauthorized misuse of the Services.

This obligation does not apply to the extent that a claim results from Webike China's own negligence, misconduct, breach of these Terms, or other circumstances where indemnification cannot legally be required.

SECTION 20 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law or, where necessary, severed from these Terms.

The remaining provisions will remain in effect to the extent they can lawfully continue to operate.

SECTION 21 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

These Terms, together with the policies and documents referenced herein and any other written agreement expressly applicable to a transaction, constitute the agreement between you and Webike China concerning your use of the Services and purchases made through the store, subject to any mandatory rights under applicable law.

SECTION 22 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

Webike China may transfer or assign its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or other business transaction, subject to applicable law and any required notices or consents.

SECTION 23 — GOVERNING LAW AND DISPUTES

These Terms and any dispute arising out of or relating to the Services or purchases made through our store will be governed by the applicable laws determined under the relevant conflict-of-law rules.

Any dispute will be handled by a court or other competent authority with jurisdiction under applicable law.

Nothing in this section limits any mandatory consumer protection rights or other legal rights that cannot be waived under the laws applicable to the customer.

SECTION 24 — CHANGES TO THESE TERMS

We may update or modify these Terms from time to time to reflect changes to our business, Services, legal requirements, or operating practices.

The latest version will be posted on this page with the updated effective date.

Where required by applicable law, we will provide notice of material changes. Changes will take effect as required by applicable law.

Your continued use of the Services after updated Terms have been posted constitutes acceptance of the revised Terms only to the extent permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

If you have any questions about these Terms of Service, an order, or our Services, please contact us at:

Webike China

Email: support@webike-china.com

You may also contact us through the contact page on our website.

For order-related inquiries, please include your order number so that we can assist you more efficiently.